Help

If you are in immediate danger, call 111 and ask for the police.

Leaving a violent relationship can be the most dangerous time for you. Contact an organisation like Women’s Refuge or Shine* to work out a safety plan.

You can contact the following agencies for help.

There is a much larger list of organisations that may be able to assist anyone experiencing violence or concerned about someone else here.

If you are in immediate danger, call 111 and ask for the police. If it is not urgent call 105
Leaving a violent relationship can be the most dangerous time for you. Contact an organisation like Women’s Refuge or Shine* to work out a safety plan.
You can contact the following agencies for help.

• Shine* on 0508-744-633 http://www.2shine.org.nz/ or https://www.2shine.org.nz/get-help/helpline
• Women’s Refuge 0800 733 843 https://womensrefuge.org.nz/ or https://womensrefuge.org.nz/get-help/
• Shakti Crisis line – 0800SHAKTI/ 0800 742 584 https://shakti-international.org/shakati-new-zealand/
• National Network of Stopping Violence https://nnsvs.org.nz/#home
• Male Survivors Aotearoa https://malesurvivor.nz/contact/
• Family Violence Networks https://nzfvc.org.nz/sites/nzfvc.org.nz/files/Family-violence-networks-contact-people-June-2018.pdf
• Safe to talk sexual harm helpline Dial 0800 044334 support@safetotalk.nz
• MYRIVR (download app for mobile phones for access to social services in your area)
• Victim Support – 0800VICTIM/ 0800 842 846
• Rape Crisis 0800 88 3300
• Elder Abuse 0800 32 66865
• Family Services Directory https://www.familyservices.govt.nz/directory/searchresultspublic.htm?searchTerms=&cat1=966&searchRegion=-1&search=Search 
• Alcoholics Anonymous (AA) Helpline – 0800 229 6757
• Lifeline Helpline 0800 543 354
• Chinese Lifeline – 0800 888 880
• Depression Helpline – 0800 688 5463
• OUTLine (LGBTIQ+ support) – 0800 802 437
• Gambling Helpline – 0800 654 655
• Suicide Crisis Helpline 0508 828 865
• What’s up? – 0800WHATSUP/ 0800 942 8787
• To find the number for your local Mental Health Crisis Assessment Team go to https://www.health.govt.nz/your-health/services-and-support/health-care-services/mental-health-services/crisis-assessment-teams
• Dial 111 to contact the police with immediate concerns about personal safety and/or the safety of anyone else.  Dial 105 for a non-emergency

If you are concerned about abuse or neglect of a child you can contact:

• Oranga Tamariki 0508 326 459 contact@ot.govt.nz https://www.orangatamariki.govt.nz/
• Barnados 0800 227 627 https://www.barnardos.org.nz/what-we-do/child-and-family-services/
• Family Works https://familyworks.org.nz/contact-us
• Youthline 0800 376 633
• The Salvation Army https://www.salvationarmy.org.nz/get-help/children-youth

Pacific Family Violence Support Service Providers in Auckland

• Pacific Island Women’s Refuge https://mother-of-divine-mercy-refuge.business.site/ https://womensrefuge.org.nz/ Phone: 09 634 4662
• Mother of Divine Mercy Women’s Refuge Phone: 09 820 0453/ Mobile: 022 1948100 Email: mdmrefuge@xtra.co.nz
• Vaka Tautua (National) https://www.vakatautua.co.nz/ Phone: 0800 825 282
• SIAOLA (Tongan National) https://www.facebook.com/VahefonuaMethodistMission/ Phone: 09 6002662 Email: info@siaola.org.nz
• The Fono Health and Social Services https://thefono.org/locations/west/ Mobile: 021 611251
• Fonua Ola https://www.fonuaola.org.nz/services Mobile: 022 0430811 Email: info@fonuaola.org.nz
• TOA Pacific https://toapacific.org.nz/ Phone: 09 2764596
• Affirming Works http://www.affirmingworks.org.nz/ Phone: 09 2766538/Mobile:027 2586065 Email: a-w@affirming.org.nz
• Aiga Atia’e Pasefika Family Trust (Samoan) http://www.aigaatiae.org.nz/ Phone: 09 2623725 Email: taulapapa.n.wulf@aigaatiaepftrust.org.nz
• Vaka Pasifika Charitable Trust http://www.vakapasifika.org.nz/ Mobile: 021 02900701 Email: info@vakapasifika.org.nz

Pacific Family Violence Support Service Providers outside Auckland

• • Tokoroa Council of Social Services, https://tcoss.co.nz/ Tokoroa Phone: 07 8868277
  • South Waikato Pacific Islands Community Services http://www.aeretai.nz/providers/tokoroa/ Phone: 027 2400043
  • Kainga Pasifika Services Dove Hawkes Bay http://www.dovehb.org.nz/kainga-pasifika-services/ Mobile: 06 8435307 or 0800 368342 Email: admin@dovehb.org.nz
  • Taeaomanino Trust Porirua, Kapiti and Hutt Valley https://www.taeaomanino.org.nz/ Phone: 0800 345345
  • Fale Pasifika O Aoraki Trust, Ashburton, Timaru, Oamaru https://falepasifikaoaoraki.org.nz/ Phone: 03 6877585 Email: office@falepasifikaoaoraki.org.nz
  • Pacific Islands Advisory and Cultural Trust Invercargill https://www.healthpoint.co.nz/community-health-services/community-health/pacific-island-advisory-cultural-trust-piact/ Phone: 03 2146089 Email: reception@piact.org.nz